Security
We take security seriously. Here's how we protect your data.
Encryption in transit
All data transmitted between your browser and our servers is encrypted using TLS 1.3.
Encryption at rest
Data stored on our servers is encrypted using AES-256.
Access control
Role-based permissions ensure team members only see what they need to see.
Secure authentication
We support multi-factor authentication and enforce secure password requirements.
Regular backups
Your data is backed up daily and retained for 30 days. Backups are encrypted and stored separately.
Vulnerability management
We run regular security audits and dependency scans. Critical patches are applied within 24 hours.
Report a vulnerability
If you discover a security vulnerability, please report it responsibly. Email us at security@plainstack.org with a description of the issue and steps to reproduce it.
We aim to acknowledge reports within 24 hours and resolve confirmed vulnerabilities within 7 days. We do not pursue legal action against researchers who report issues in good faith.